Overview of the Problem
Violence in the workplace is a tenacious problem resulting in injury, death and damage to an organization’s reputation and a cost of approximately $4.2 billion per year to U.S. businesses in missed days of work and legal costs. It is a problem that no business can afford to ignore and no business is immune from. While federal labor statistics demonstrate a significant reduction in workplace violence over the past two decades, it is estimated that some two million American workers are still the victims of violence each year. In an average week, one worker is killed and 25 others seriously injured by violent incidents on the job. Homicide remains the leading cause of death for women in the workplace. Of all the various types of operational risk, the risk of an active shooter or workplace violence incident is one of the most complex and potentially traumatic.
Expertise + Experience
Extreme Behavioral Risk Management (XBRM), a division of AllSector Technology Group, Inc., is a Professional Services practice specialized in the human factors and behavioral aspects of violence prevention, response and recovery. Our team of nationally recognized violence prevention experts has years of extensive experience in developing and delivering violence prevention training and consulting to governmental and non-organizations, multinational corporations, schools and universities, and elite law enforcement and counter terrorism units. Our services help prepare and support an organization, its decision-makers and first responders by providing Professional Services, Training and Education and Threat Management Software.
Professional Affiliations
BSA’s consultants are active members of the professional violence prevention community and are affiliated with several organizations dedicated to security, business continuity and crisis management, including:
- American Academy for Experts in Traumatic Stress
- America Board for Certification in Homeland Security
- American College of Forensic Examiners International
- American Psychological Association
- American Society for Industrial Security
- Association of Threat Assessment Professionals
- Association of Traumatic Stress Specialists
- FBI-InfraGard
- International Association of Counterterrorism & Security Professionals
- International Association of Counter-Terrorism Officers
- International Association of Hostage Negotiators
- International College for the Behavioral Sciences
- National Center for Crisis Management
- NYPD Counterterrorism Division-SHIELD Program
Services
XBRM provides clients with a range of expert, professional prevention, response and training services designed to reduce the risk of violence on the job and manage the consequences of such incidents to facilitate a rapid recovery of personnel and operations. Our team of experts has extensive experience in threat assessment and management in domestic violence, suicidal and homicidal ideation, stalking, kidnapping and hostage situations. We are also uniquely qualified to address the risk of unconventional violence, such as threats or incidents involving chemical, biological or radiological agents used to inflict injury or illness on targeted individuals, companies or communities.
Violence Prevention training programs are designed for:
- General employee awareness
- Violence Prevention Team Development
- Threat Assessment Team Training
- Internal Crisis Response Team Members
- Mid and Senior Level Executives
Training programs blend awareness and skill-building to empower employees to recognize, avoid and defuse potential acts of violence, and address employees and others displaying inappropriate or hostile behavior in the most effective and defensible manner.
XBRM also provides:
- Audits and reviews of existing violence prevention plans and policies;
- Design, development, facilitation and evaluation of violence response exercises and drills;
- Assessment of inappropriate or threatening communications (telephone, written, email and text);
- Expert support in threat management;
- Post-incident psychological support;
- Litigation support in violence-related cases.
Products
XBRM is the developer and exclusive provider to TeleCrisis™ threat management software. TeleCrisis™ supports and guides any staff member handling a high-risk contact by helping them control and manage the situation, capturethe right information and communicate by automatically notifying the right people to report the incident.
This unique application helps structure information gathering and communication in high-risk contacts in a manner that facilitates rapid, effective response and thorough investigation, while minimizing business disruptions.
Resources
Our library of white papers and articles hosts numerous publications addressing workplace violence and active shooter prevention and response. The following publications are highly recommended:
- Type V Workplace Violence and the “New Terrorist”: Exploring the Active Shooter Threat
By: Steven Crimando, MA CHS -V and Melanie Blarth, MS
Classic workplace violence scenarios and terrorism scenarios are becoming increasingly similar. The convergences of motives and methods for extreme violence in the workplace calls for a new look at preparedness, response and recovery. The team approach may be more important than ever in confronting this evolving threat, but it may be time to revisit roles and responsibilities on these teams. - Psychological First Aid article from BLR’s OSHA Compliance Advisor [May 25, 2009]
When’s the last time you talked with your managers about being vigilant for signs of stress among employees they supervise? A variety of signs and symptoms can indicate that someone is having trouble coping with stress.
Events + Appearances
XBRM’s experts are frequently called upon by the media and invited to address professional audiences regarding violence prevention, response and recovery. Recent and upcoming events and appearances include:
NYPD Counter Terrorism SHIELD Conference, 1 Police Plaza, New York, NY:
“Human Factors in Active Shooter Response.”
- January 20, 2011.
Click here to view our: Events Page
Contact Information
You can learn more about XBRM and our unique products and services online at:
www.xbrm.com, or by phone at: 212-366-8200
Contracted client organizations seeking assistance for an emergent matter can reach the on-call Team Leader 24/7 at:
1-800-280-6606
