Training is the tipping point for effective response and recovery
Many organizations have invested significant time and money in planning but those plans may have very unrealistic assumptions, like relying on people to arrive or stay at work and operate at a reasonable productivity rate for a certain number of hours. Significant research indicates the following items will dramatically impact their performance and, therefore, an organization’s ability to respond and meet its recovery objectives:
- Perceived efficacy of individuals and their leaders to perform the response and recovery tasks required,
- Clarity of role,
- Perception of importance of role,
- Understanding of consequences of not performing tasks.
Our training is truly the tipping point between an effective response and recovery and one that simply cannot meet the recovery time objectives. XBRM Training and Education can improve your organization’s ability to respond to an incident or event by improving the effectiveness of your resources. In addition to standard curriculum, we also offer specialized training that improves a participant’s ability to accurately integrate critical human factors into policies, plans, procedures and exercises. The result is to more effectively reflect and mitigate the impact that negative emotional and behavioral reactions will have on your response and recovery.
We offer a comprehensive curriculum of on-site or web-based instructor led training and web-based eLearning. Courses include workbooks, expert instruction and class certificates. Classes are organized into two basic categories: skill-building (targeted towards responders) and awareness (targeted towards management) training. Instructor led training is available in full-day or half-day versions. We can also provide custom versions of our curriculum that is tailored to meet your organization or group’s specific needs and objectives.
The following is a list of courses available today:
Click here for a copy of our: Education Brochure with course descriptions
Our courses are clustered for specific groups and/or audiences. Examples of clusters we offer are:
- Business Continity Planners and Managers
- Emergency Responders
- Security Professionals
- Health Professionals and Health Emergency Responders
New for Pandemics and Pandemic Responders
Your ability to manage individual, crowd, or mob behavior in vaccine and medication distribution is critical. A special group of courses have been designed and developed specifically for retail-based healthcare clinics and providers. The group includes:
- Human Factors in Pandemic Influenza,
- Psychological First Aid Responder™ in Public Health Emergencies,
- Hostility and Rage Management and
- Telephone Skills in Disasters and Emergencies.
Click here for more information and course details of our: Pandemic Responder Course Group
Some of our courses are now available as eLearning modules. They are available for purchase and deployment through your own Learning Management System (LMS) or on-line through our site. The more-concise, convenient and affordable e-learning segments are designed to bring useful and practical behavior-based information to all types of professionals involved in the planning, response and recovery of an event.
DRII (Disaster Recovery Institute International, which is the premier BCP certification board) has approved the XBRM’s eLearning programs for 2 Continuing Education Activity Points (CEAPs) each.
Click here to view a sample of one of our: eLearning classes
Efficacy of the individual and their perception of their management’s preparedness and efficacy is one of the most substantial factors driving an individual’s attitude and inclination to stay during the response and recovery. Contact us for more information about how our training and education can help your organization or arrange for a demonstration, click here to go to our Contact Page, email us at info@XBRM.com or call us at 212.366.8200.
Click here to view our: Training and Education Brochure