Extreme Behavioral Risk Management (XBRM), a division of AllSector Technology Group, Inc., is a Professional Services practice specializing in Business and Technology Resiliency including: business continuity management, disaster recovery, emergency management, homeland security services and workplace violence prevention and response. Our services help prepare and support an organization, its decision-makers and first responders by providing Professional Services, Training and Education and Threat Management Software.
Effective Business Resiliency requires effective evaluation and mitigation of risks to business disruption, planning and testing – which many organizations perform. Where some organizations fail, is in recognizing that the key tipping point for success during a response relies on the perceived efficacy of individuals and their leadership. Investment in the efficacy of people through awareness and skill building training and realistic testing are keys to efficient recovery. That investment is the difference in the timely recovery of Business Operations as well as your brand/reputation, customer loyalty and retention.
Our portfolio of products and services employ a NIMS-compliant all-hazards model and address business, technology and the important – and often overlooked – aspect of creating plans that accurately anticipate emotional and behavioral responses of people during response and recovery. Our team includes some of the foremost experts in business continuity management and disaster human factors planning, and their work is informed by first-hand experience responding to events and recovering business operations and technology.
XBRM offers Business Continuity Management (BCM) and Continuity of Operations Planning (COOP) that includes: Business Continuity Planning, Disaster Recovery Planning, Emergency Operations Planning, Audits and Assessments, Training & Education, Testing and expert Response and Recovery Support during an incident, event or emergency.
Our services are distinguished from others because:
- Our team includes trained behavioral experts who understand how people will react and perform during response and recovery, a key component which will impact your ability to sustain or resume business operations;
- We use first-hand inside experience as responders to assure that the plans we develop are informed by that experience;
- Our team provides assistance during a response and recovery as a member of your team resuming business operations.
XBRM services include expert assistance in addressing threats of violence in the workplace including threats to individuals or the organization and, therefore, your brand and revenue.
Click here to learn more about: Professional Services
Training and Education:
During a response or recovery to an event, people will either be part of the problem or part of the solution. Significant research indicates the following items will dramatically impact their performance and, therefore, an organization’s ability to meet its recovery objectives:
- Perceived efficacy of individuals and their leaders to perform the response and recovery tasks required,
- Clarity of role,
- Perception of importance of role,
- Understanding of consequences of not performing tasks.
XBRM Training and Education can improve your organization’s ability to respond to an incident or event and enhance your ability to accurately integrate critical human factors into policies, plans, procedures and exercises to mitigate negative emotional and behavioral reactions that can compromise recovery and crisis management efforts. We offer a comprehensive curriculum of on-site instructor led training and web-based eLearning.
DRII (Disaster Recovery Institute International, which is the premier BCP certification board) has approved the XBRM’s eLearning programs for 2 Continuing Education Activity Points (CEAPs) each
Click here to learn more about: Training and Education
Threat Management Software
Mitigating the impact of foreseeable threats is a critical element of bolstering Business Resiliency. When a threat to an individual, the business or property is received, staff is prepared because they can instantly open TeleCrisis™ on their desktop to better manage the situation. TeleCrisis™ supports and guides staff by helping them control and manage the situation, capture the right information and communicate by automatically notifying the right people and reporting on the incident.
TeleCrisis™ provides expert scripts to help the call-taker remain calm and focused. Those scripts will direct them through the process of capturing vital information that supports real-time evaluation of the event, possible security or law enforcement response and later incident reporting. As soon as the call-taker initiates the software, TeleCrisis™ instantly alerts others. This alert helps management understand if the event is isolated or not and enables them to provide real-time assistance and coaching to the call-taker through the software’s chat and alert features.
The intuitive TeleCrisis ™ “Command Center” dashboard allows supervisors to monitor, administer and manage threat-related activity and supports post-incident reporting, including standard government forms. TeleCrisis™ is pre-configured with 12 threat scenario response protocols, expert coaching and scripting and allows for easy customization of the protocols and development of additional protocols to address an organization’s unique risk profile.
Click here to learn more about: Threat Management Software
Click here to view a PDF of our: XBRM Brochure